Yes. Both our mortgage and savings businesses are authorised and regulated by the Financial Conduct Authority (FCA) and as such abide by strict governance and compliance rules.
Our partner banks - Barclays and Bank of Scotland - which we use to hold client funds on the savings side of our business, are also regulated by the FCA. We hold customer funds with partner banks due to strict rules prescribed by the FCA to ensure that customer funds are separate from our funds and ring-fenced - so we cannot use them whatsoever. This means that if Tembo were to cease operating, your funds are protected.
Each of our partner banks is also FSCS-protected, which means that if one of these banks were to go into default, your money would be protected up to £85,000 per eligible person, per bank. Find out more about the FSCS here.
We are also backed by investment from leading financial businesses including Aviva and Nationwide, with further investment from ethical investors such as Big Society Capital.
If you want to get a feel for our service levels as you decide whether or not to use Tembo, check out our Trustpilot reviews here.
Find more information below, and you can search the FCA register here if you'd like to.
Mortgages
Tembo is authorised and regulated by the Financial Conduct Authority under the registration number 952652. Tembo Money Limited is a company registered in England and Wales (Company Number 12631312) with its registered office at 18 Crucifix Lane, SE1 3JW.
Savings
Tembo, Tembo Cash ISA, Tembo Lifetime ISA, Tembo LISA and Nude are trading names of Tembo Savings Limited, which is authorised and regulated by the Financial Conduct Authority under the registration number 928010. We're also registered as an account information service provider under the FRN 913654.