So you're ready to buy? Great news!
Firstly, do you meet all of the criteria below?
The property costs £450,000 or less
The property is in the UK
You’re buying with a mortgage
You're buying with the help of a conveyancer or solicitor
You're not going to rent it (with a buy-to-let mortgage)
It’s your first home
You’ve had your Lifetime ISA open for 12 months or more
Then it’s good news - you should be able to fully or partially withdraw, penalty-free, in which case we can get the ball rolling for you right away. Contact customer support at [email protected] to get started.
If you don’t meet all of the criteria above, or you’re unsure, reach our to customer support and we'll help with next steps.
So, what’s next?
Get in touch with the team via email to let us know you need the funds from your Lifetime ISA. The sooner you let us know, the better!
We’ll then send you two forms to pass onto your conveyancer or solicitor:
A Customer Declaration Form
A Conveyancer Form
Once these are all filled out, make sure your conveyancer or solicitor sends them both back to us at [email protected].
🚨 Please make sure these forms are sent back to us at least 30 days before your completion date so that we can make sure the funds are released in time 🚨
After we’ve got those forms back, we’ll work with your conveyancer to get your withdrawal sorted.
Please do not try to withdraw funds for eligible withdrawals via the app – that process is for ineligible withdrawals only.