All Collections
Savings
Learn more about our ISA & Lifetime ISA savings products
Can I have a Lifetime ISA and a Cash ISA?
What’s the difference between a Lifetime ISA and a Cash ISA?
How long does it take to withdraw money from my account?
Why are my payments being declined?
Where is my money held?
Is my money FSCS protected?
What is FSCS protection?
How do I download a statement?
What happens when my money is in transit?
How does the refer a friend scheme work?
Does the referral reward impact my ISA allowance?
Is there a limit to how many friends I can refer?
How long will it take to receive my referral reward?
Which account is my referral reward paid into?
My friend has completed the steps but their referral still shows as pending
I’ve referred a friend but it isn’t showing in the app
What happened to the old giveaway?
Can I open an ISA if I have US citizenship?
How long does a transfer take?
How do I cancel my Tembo account?
Connecting to my bank isn't working, what do I do?
Why is my referral showing as rejected?
Can I transfer my Help to Buy ISA to Tembo?
What's the interest rate on Tembo's savings products?
My referral is stuck in Completed - pending approval
The app says I'm ineligible to refer friends
Do I have to wait until my ISA matures to transfer to my Tembo Cash ISA?
How do I find my account number and sort code?
Is a credit search conducted when someone opens a Tembo ISA account?
Can I send funds direct to my Tembo Account via bank transfer (BACS)
Do I need to transfer or add funds into a Tembo ISA to open an account?
What is a Lifetime ISA?
Who can open a Lifetime ISA?
When is the deadline to pay into my Lifetime ISA for this tax year?
What's the difference between a Cash or Stocks & Shares Lifetime ISA?
Can I change my Cash Lifetime ISA to Stocks & Shares?
How can I use my Lifetime ISA to buy a home?
How can I use my Lifetime ISA for retirement?
How is the 25% bonus paid?
Do I have to put £4,000 into my Lifetime ISA every tax year?
Do I have to pay into my Lifetime ISA monthly?
Can I open a Lifetime ISA for my child?
How is a Lifetime ISA different to a Help to Buy ISA?
Can I open a Lifetime ISA if I have an ISA already?
Can I use a Lifetime ISA to buy with someone else?
What’s the Tembo cancellation period?
Will I earn interest during the transfer period?
How did the Black Friday offer work?
Can I withdraw all my funds but keep my Lifetime ISA open?
What types of properties can you buy using a Lifetime ISA?
Does transferring a Lifetime ISA impact when you can buy a house?
What is a Cash ISA?
What is the Cash ISA limit?
Can I have more than one Cash ISA?
Is an ISA better than a savings account?
Can I open a Cash ISA for my child?
What is unique about the Tembo Cash ISA?
How many withdrawals can I make from my Cash ISA?
Is the Tembo Cash ISA flexible?
Who can open a Cash ISA?
How is interest paid on the Cash ISA?
Can I transfer a Cash ISA to Tembo?
Can I have a Tembo Cash ISA if I have one with another provider?
How can I pay into my Cash ISA?
What are the benefits of a Tembo Cash ISA?
Can you use Team Up on Cash ISA?
Can I make one-off payments into my Lifetime ISA?
How do direct debits work?
How do Gift Links work?
How does Team Up work?
Can I delete my data from the app?
My bank doesn’t appear, what do I do?
Why do we use open banking?
Why do you need to connect to my bank?
What does can’t verify details with HMRC mean?
How do I report unauthorised access to my account?
My phone has been lost or stolen, what should I do?
What is my PIN for my Tembo app?
What to do if you get an "Oops an error has occurred" message?
I'm trying to pay into my Tembo account but the payment keeps failing
How can I change my details on the Tembo app?