Why isn't my referral showing in the app?

If your friend used your referral link but they’re not showing in your referrals, it usually means one of the steps in the process wasn’t completed correctly. Our referral system is fully automated, so we’re unable to make manual adjustments or accept appeals. In most cases, the issue is down to the reward not being claimed before your friend signed up, an incorrect or mistyped email address, or the referral conditions not being fully met.