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I'm trying to pay into my Tembo account but the payment keeps failing

I'm trying to pay into my Tembo account but the payment keeps failing

Anya Gair avatar
Written by Anya Gair
Updated over a week ago

If you are trying to pay into your Tembo account but the payment is failing, try to break down the deposit into small amounts. Sometimes banks block large transactions if they think the activity is unusual.

If this issue continues, contact your bank to ensure they're not blocking payments to us.
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🚨 Please note, your Tembo savings accounts don't come with a typical account number and sort code, this is because Tembo is not a bank, we are a savings provider.

If you want to make a deposit into your Tembo account you must do so by linking your bank account through the Tembo app, instead of making a payment direct from your bank account.

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