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Information to provide when making a complaint
Information to provide when making a complaint
Polly Gilbert avatar
Written by Polly Gilbert
Updated over a week ago

We aim to resolve your complaint as quickly as possible. To help us do this, please provide the following when making your complaint:

  • Your name;

  • A description of why you are dissatisfied;

  • What you would like us to do to put things right; and

  • A phone number and email address that we can reach you on.

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