How it works for Easy Access Cash ISAs
If you are transferring funds into a Cash ISA (Easy Access), you will typically start earning interest from the day your funds settle in your new Tembo account.
Once the money arrives from your previous provider and is applied to your balance, the interest calculation begins immediately. This means any gap in earning interest is usually limited only to the time it takes for the electronic transfer to clear between banks.
How it works for Fixed Rate ISAs
Fixed Rate ISAs operate a little differently because they involve locking your money away for a set period to secure a specific rate.
For a Fixed Rate ISA, you do not start earning interest the moment the funds land with us. Instead, interest begins to accrue only when your funds are fully allocated with our banking partner.
There is often a short window between us receiving your transfer and the funds being officially allocated to the fixed-term bond. During this brief processing period, interest is not payable. The fixed term (e.g., 1 year or 2 years) and the interest payments officially start from that allocation date.
Need to check the details?
If you are ever unsure about the specific terms of your account or want to check the status of a transfer, we are here to help.
You can find the full terms and conditions for your specific product in your account documents. Alternatively, our team is on hand to guide you through the process.
Via the App: Sending us a message through the Tembo app is the most secure way to get in touch.
Live Chat: You can also speak to us using the chat button in the bottom right corner of our website or Help Centre.