📲 How to transfer a Cash ISA as a new Tembo customer
Yes, you can transfer funds from another Cash ISA to a Tembo Cash ISA easily.
Switching is simple, fast, and secure. To get started, download the Tembo app and open a Cash ISA. As part of the onboarding journey, you can select the option to transfer funds from another Cash ISA.
Follow the instructions to start your transfer, we'll then take care of the rest.
Please be aware that while we process your transfer with your old provider, you can still make contributions to your account.
🔁 How to transfer a Cash ISA as an existing Tembo customer
Open the Tembo app.
Go to Settings > Transfer in an existing ISA.
Alternatively, go to More > Transfer in an existing ISA.
Choose your current provider and enter:
ISA account number
Current balance
Any other required info
We’ll send you a copy of the transfer form by email.
Your provider may contact you to confirm the transfer.
We’ll notify you once the transfer is complete.
How long does it take to transfer my Cash ISA
Typically, transferring a Cash ISA to a Tembo Cash ISA takes up to 14 working days.
However, the process of your Cash ISA being switched from your current provider to us can take up to 30 days if there are delays. Rest assured, our team deal with our part of the process as quickly as possible.
When do I start earning interest?
With a Tembo Cash ISA, you start earning interest from the date we received the funds from your old provider - this is backdated once your transfer is complete.
How do I find my Tembo account number?
Your Tembo Cash ISA or Lifetime ISA account reference number can be found in 'My Profile' under the Settings Tab.
Cash ISA reference looks like acc-xxxxxx-xxxx
Lifetime ISA reference looks like NUXXXXXXXXXX.
Note: your Tembo savings accounts don't come with a typical account number and sort code; this is because Tembo is not a bank, we are a savings provider.
If you want to make a deposit into your Tembo account, you must do so by linking your bank account through the Tembo app, instead of making a payment directly from your bank account.
If you're having trouble adding money to your Tembo account through the Tembo app, try sending a smaller amount initially. If this works, then try sending a larger amount. Usually, banks will automatically decline large payments to new payees as they view this as 'unusual' behaviour. Sending smaller payments first can help get around this.
🏦 What ISA providers can I transfer from?
You can transfer your Cash or Stocks and Shares ISA to Tembo from the list of supported providers shown in the app.
If a provider is not listed in the app, this means that Tembo has temporarily paused transfers from that provider.
If you'd like to transfer from a paused provider (like Coventry Building Society), you’ll need to wait until we resume support for that provider. We’ll update the app as soon as transfers become available again.
Provider Name | Status |
Abrdn Fund Managers Limited (Aberdeen) | Paused until further notice |
Abundance | Online |
AJ Bell | Online |
Al Rayan Bank plc | Online |
Aldermore | Online |
Arbuthnot Latham & Co Limited | Online |
Assetz SME Capital Limited | Online |
Aviva Investment Solutions UK Limited (MyMoney) | Paused until further notice |
AXA-IM Investing | Online |
Barclays | Paused until further notice |
Beanstalk Kidstart Limited | Online |
Blankstone Sington Limited | Online |
Brent Shrine Credit Union Limited (My Community Bank) | Online |
Buckinghamshire Building Society | Paused until further notice |
Castle Trust Capital plc | Online |
Charles Stanley & Co Ltd | Online |
Charter Court Financial Services (Charter Savings Bank) | Online |
Charter Savings Bank | Online |
Chase | Online |
Chip | Online |
Close Brothers Limited | Online |
Co-operative Bank plc (and trading as Smile) | Online |
Coventry Building Society | Paused until further notice |
Cumberland Building Society | Online |
Cushon | Online |
Cynergy Bank Limited | Online |
Darlington Building Society | Online |
Digital ISA (P1ISA) | Online |
Dura Capital | Online |
Earl Shilton Building Society | Online |
Elevate Portfolio Services Limited | Online |
Evelyn Partners Investment Services Limited | Online |
Family Building Society | Online |
Financial Administration Services Ltd (Fidelity) | Online |
First Direct | Online |
Ford Money | Online |
Foresters Financial | Online |
Fundsmith LLP | Online |
Gallium P E Depositary Limited | Online |
Gatehouse Bank plc | Online |
Gohenry | Online |
Halifax | Online |
Halifax Share Dealing Ltd / IWEB | Online |
Hampshire Trust Bank plc | Online |
Hargreaves Lansdown | Online |
Harpenden Building Society | Online |
HSBC UK | Online |
Integrated Financial Arrangements Limited | Online |
Interactive Investor Trading Ltd | Online |
Investec Wealth & Investment Limited | Online |
Investengine (UK) Limited | Online |
Kent Reliance Banking Services | Online |
Kingdom Bank Limited | Online |
Leeds Building Society | Paused until further notice |
Leek United Building Society | Paused until further notice |
Lloyds Bank | Online |
Loughborough Building Society | Online |
M&S Bank | Online |
Marcus (Goldman Sachs International Bank) | Paused until further notice |
Marsden Building Society | Online |
Metro Bank plc | Online |
Metropolitan Police Friendly Society (trading as Metfriendly) | Online |
Moneybox (Digital Moneybox Limited) | Online |
Moneyfarm | Online |
Monument | Online |
Monzo | Online |
National Counties Building Society (Family Building Society) | Online |
National Westminster Bank plc | Online |
Nationwide | Online |
Natwest | Online |
Newcastle Building Society | Online |
Nottingham Building Society | Online |
NS&I | Online |
Nucleus Financial Services Limited | Online |
Oaknorth Bank plc | Online |
One Family | Online |
Paragon Bank plc | Online |
Plum | Online |
Principality Building Society | Online |
Progressive Building Society | Online |
Royal Bank of Scotland | Online |
Saffron Building Society | Online |
Saga Savings | Paused until further notice |
Sainsbury's Bank plc | Online |
Santander UK plc | Online |
Secure Trust Bank plc | Online |
SG Kleinwort Hambros Bank Limited | Online |
Shawbrook Bank Limited | Online |
Skipton Building Society | Online |
State Bank of India (UK) Limited (SBI) | Online |
Tandem | Online |
Teachers' Building Society | Online |
Tesco Bank | Online |
Tesco Personal Finance plc | Online |
The Chorley and District Building Society | Paused until further notice |
The Co-operative Bank plc (Smile) | Online |
The Royal Bank of Scotland plc | Online |
The Stafford Railway Building Society | Online |
The Tipton and Coseley Building Society | Online |
Third Platform Services Limited | Online |
Trading 212 | Online |
Triodos Bank UK Limited | Online |
TSB Bank plc | Online |
United National Bank Limited (UBL) | Online |
Vanguard Asset Management | Online |
Vanquis Bank Savings | Online |
Vernon Building Society | Online |
Virgin Money (Sort code starts 05 or 82) | Online |
Virgin Money (Sort code starts 08) | Online |
Virgin Money (Acc no starts VM or VIR) | Online |
Walker Crisps Investment Management Limited | Online |
Waystone Management (UK) Ltd - IAS | Online |
Wealthify | Online |
Wealthtime | Online |
WeBSave | Paused until further notice |
Wesleyan Bank Limited | Online |
West Bromwich BS (WeBSave) Cash ISAs | Paused until further notice |
Yorkshire Building Society | Online |
Zopa Bank Limited | Online |
West Bromwich Building Society (account no. 9 digits long beginning with 0 or 8 digits long beginning with 1 or 2) | Online |
Yorkshire Building Society | Online |
Zopa Bank Limited | Online |