We don't usually have to explain how to download bank statements - it's usually pretty self-explanatory. But with NatWest, it's a little different as it's easy to confuse a transaction report (which lenders won't accept) with the full statement.
How to download the right statement first time:
Log in to your online banking - do not use the app!
Select 'statements and transactions' in the top navigation
Click 'view and save pdf statements and certifications of interest'
Choose the account you wish to download a statement from and click 'next'
Select the month you want to download and click 'view statement'
Click 'download statement (PDF)'
This will download a full bank statement - which includes the bank's branch, your name and address. A transaction statement doesn't show this information and is therefore invalid in a lender's eyes.
✅ This is what the header of the pdf should look like
❌ This is a transaction statement - which won't be accepted