There could be a few reasons why you cannot connect to your bank on the Tembo app:
Your bank might be temporarily blocking the connection for security reasons.
There might be a technical glitch in the open banking connection.
To resolve this, you can try:
Breaking down large deposits into smaller amounts (£1,000-£2,000) if applicable.
Contacting your bank to ensure they're not blocking payments to us.
If the issue persists or the connection isn't working, please reach out to our support team via in-app chat or at [email protected] for further assistance.