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Why is my referral stuck in ‘Completed – pending approval’?

Eddie Ross avatar
Written by Eddie Ross
Updated over a week ago

This status is actually great news! It means your friend has successfully signed up and met all the initial requirements. We are now in the final ‘validation’ stage, which can take up to 60 days to complete.

The final check

Before we release any rewards, our team performs a series of standard security and anti-fraud checks. This ensures that all referrals meet our terms and conditions and helps us keep the Tembo community safe.

Why 60 days?

We wait for this period to ensure that accounts remain active and funded. You don’t need to do anything during this time: the status will update from ‘pending approval’ to ‘paid’ automatically once the 60 days have passed.

Next steps

You can sit back and relax. We’ll notify you as soon as the reward lands in your Tembo account.

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