Tembo

Why does the app say I am ineligible to refer friends?

Why is my referral stuck in ‘Completed – pending approval’?

Why is my referral showing as ‘Rejected’?

I’ve referred a friend but it isn’t showing in the app

My friend has completed the steps, but the referral still shows as ‘Pending’

Why isn't my referral showing in the app?

Anya Gair

Eddie Ross

Polly

Information on issues with the referral scheme

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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