The Tembo app
Tips on how to get the most from your app & account
Can I make one-off payments into my Lifetime ISA?
How do direct debits work?
How do Gift Links work?
How does Team Up work?
Can I delete my data from the app?
My bank doesn’t appear, what do I do?
Why do we use open banking?
Why do you need to connect to my bank?
What does can’t verify details with HMRC mean?
How do I report unauthorised access to my account?
My phone has been lost or stolen, what should I do?
What is my PIN for my Tembo app?
What to do if you get an "Oops an error has occurred" message?
I'm trying to pay into my Tembo account but the payment keeps failing
How can I change my details on the Tembo app?
Why isn't my referral showing in the app?
What banks are supported in the Tembo app?
How do I find my account number and sort code?
Is a credit search conducted when someone opens a Tembo ISA account?
Can I send funds direct to my Tembo Account via bank transfer (BACS)
Connecting to my bank isn't working, what do I do?
Can I open a Tembo ISA for my child?
How can I pay into my Tembo savings account?
Do I have to wait until my ISA matures to transfer to my Tembo Cash ISA?
Can I open an ISA if I have US citizenship?
Do I need to transfer or add funds into a Tembo ISA to open an account?
Can I withdraw all my funds but keep my account open?
What happens when my money is in transit?
Why are my payments being declined?
How do I download a statement?
How long does it take to withdraw money from my account?
Can I have a Lifetime ISA and a Cash ISA?
How do I log-in to my Tembo account?
How can I request the removal of my data and stop receiving emails from Tembo?
What’s the difference between a Lifetime ISA and a Cash ISA?